Use code NAIVORY500 to get Rs. 500 off on your first order
Complimentary shipping on all orders
Handcrafted with soul
Use code NAIVORY500 to get Rs. 500 off on your first order
Complimentary shipping on all orders
Handcrafted with soul
Use code NAIVORY500 to get Rs. 500 off on your first order
Complimentary shipping on all orders
Handcrafted with soul

Atelier Fulfillment & Care

Shipping & Insured Delivery

From our hands to yours. Each creation is encased in archival packaging and dispatched under insured transit across the nation.

Dispatch Protocol 01

Complimentary Standard Shipping & Express Upgrade

We are pleased to provide complimentary insured standard shipping on all domestic orders across India. For patrons requiring priority transit, an expedited Express Delivery option is available for an additional fee at checkout. Every parcel travels under complete transit insurance until it is safely delivered into your hands.

Dispatch Protocol 02

Atelier Fulfillment & Transit Timelines

Each piece undergoes a meticulous final quality inspection before being sealed in our signature presentation box.

  • Atelier Fulfillment: Orders are prepared and dispatched within 24–48 business hours.
  • Standard Shipping (Complimentary): Delivered within 4 to 7 business days post-dispatch.
  • Express Delivery (Paid Upgrade): Priority delivery within 2 to 4 business days post-dispatch.
  • Real-time air-waybill tracking is dispatched via email and SMS upon carrier handover.
Dispatch Protocol 03

Archival Presentation & Packaging

True luxury begins with the unboxing ritual. Your creation arrives nestled inside:

  • A rigid, collector-grade ivory presentation box tied with grosgrain ribbon.
  • A breathable unbleached organic cotton dust bag for lifelong protection.
  • A hand-signed Atelier Provenance & Authenticity card.
Dispatch Protocol 04

Signature Handover & Special Requests

For your peace of mind, high-value dispatches require an OTP or physical signature upon handover. If you have specific delivery instructions or require urgent anniversary or gifting dispatch, please reach out to our concierge at customercare@naivory.com or call +918868857804.

Client Care & Concierge

Personalized Maison Assistance

Our client advisors are devoted to answering any inquiries regarding our silhouettes, orders, or artisanal maintenance.