Atelier Fulfillment & Care
Shipping & Insured Delivery
From our hands to yours. Each creation is encased in archival packaging and dispatched under insured transit across the nation.
Complimentary Standard Shipping & Express Upgrade
We are pleased to provide complimentary insured standard shipping on all domestic orders across India. For patrons requiring priority transit, an expedited Express Delivery option is available for an additional fee at checkout. Every parcel travels under complete transit insurance until it is safely delivered into your hands.
Atelier Fulfillment & Transit Timelines
Each piece undergoes a meticulous final quality inspection before being sealed in our signature presentation box.
- Atelier Fulfillment: Orders are prepared and dispatched within 24–48 business hours.
- Standard Shipping (Complimentary): Delivered within 4 to 7 business days post-dispatch.
- Express Delivery (Paid Upgrade): Priority delivery within 2 to 4 business days post-dispatch.
- Real-time air-waybill tracking is dispatched via email and SMS upon carrier handover.
Archival Presentation & Packaging
True luxury begins with the unboxing ritual. Your creation arrives nestled inside:
- A rigid, collector-grade ivory presentation box tied with grosgrain ribbon.
- A breathable unbleached organic cotton dust bag for lifelong protection.
- A hand-signed Atelier Provenance & Authenticity card.
Signature Handover & Special Requests
For your peace of mind, high-value dispatches require an OTP or physical signature upon handover. If you have specific delivery instructions or require urgent anniversary or gifting dispatch, please reach out to our concierge at customercare@naivory.com or call +918868857804.
Personalized Maison Assistance
Our client advisors are devoted to answering any inquiries regarding our silhouettes, orders, or artisanal maintenance.